United Parcel Service®


  • Rigid carton with flaps intact 
  • Items wrapped separately
  • Adequate cushioning material
  • Strong tape designed for shipping
  • No string or paper over wrap
  • Single address label
  • A clear, complete delivery address
  • A clear, complete return address
  • Duplicate label inside carton




1. Use a corrugated box.

For best results, use a new box large enough to allow room for adequate cushioning material on all sides of the contents. If the box has already been used, remove old labels or other shipment markings from the box. Never exceed the maximum gross weight for the box, which is usually printed on the bottom flap.

2. Provide internal protection.

To properly cushion the contents of your package, wrap each item separately. Fragile articles need to be protected from each other and separated from the corners and sides of the box to prevent damage.

Various materials can be used for cushioning and protection, including:

  • Air-encapsulated plastic
  • Expanded polystyrene
  • "peanuts" (may not besuitable for heavy products Such as Polygraph Instruments that can shift while in transport).
  • Foam-in-place (a foam sprayed into boxes to form a protective mold around contents).
  • Corrugated dividers.
  • Paper (crumpled kraft paper or newspaper).
  • Use enough cushioning material to ensure that the contents won’t move easily when you shake the box.

Note: Fragile objects such as polygraph instruments require special packaging for safe shipment.

3. Close it securely.

  • Proper closure is just as important as adequate cushioning. For best results, use one of these types of tape:
  • Pressure-sensitive plastic or nylon-reinforced tape.
  • Water-activated paper tape. Use 60-pound grade tape at least three inches wide. Apply three strips to both the top and bottom of the box.
  • Water-activated reinforced tape. Similar to plain paper tape, except that reinforcing fibers have been added for strength. This tape requires only two center seam strips, in contrast to the six strips necessary for paper tape.
  • Do not use masking tape, cellophane tape, string, or paper overwrap.

4. Use proper labeling.

  • For fast and efficient delivery, keep these points in mind when addressing your package:
  • Always include the receiver’s ZIP Code with the complete street address. For international shipments, include a contact name, telephone number, and postal code.
  • Place the delivery label on the top of the box. To avoid confusion, place only one address label on the box. If using a packing slip, place it on the same surface of the box as the address label.
  • Do not place the label over a seam or closure or on top of sealing tape.
  • Remove or cross out old address labels or markings on a used box.
  • Always include your complete return address, including full street address and ZIP Code. For international shipments, include contact name and phone number.
  • For added protection, place a duplicate label or other form of identification inside the package.

For more information on shipping or tracking your shipments progress visit the UPS Web Site.